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Position Details
Reference Number 44732
Position Title Connecting Care EMR - Billing Lead
Location The Royal Melbourne Hospital - City & Royal Park Campus
Award Admin Officers [10]
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The Connecting Care Program and Parkville Electronic Medical Record (EMR) 

The Connecting Care EMR Program is a digital partnership between Melbourne Health (MH), The Royal Women’s Hospital (RWH), Peter MacCallum Cancer Centre (Peter Mac) and the Royal Children’s Hospital (RCH) to transform patient care and research in the Parkville precinct.


Connecting Care will expand the cutting-edge RCH Epic EMR to operate across the four health services, creating one powerful shared clinical and research system and setting a new benchmark for EMR technology in Australia.


The Opportunity:

As the Connecting Care EMR Lead for Billing you will be responsible for the design, build, configuration, testing and implementation of EMR billing and charge capture functions and deliverables supported by the EMR at RCH, Melbourne Health, the Royal Women’s and Peter Mac.

You will work collaboratively with the RCH and Parkville EMR team, the EMR vendor and the health services to review existing billing workflows, content and configuration.  Your will be required to work with clinical and operational management/departments from all Parkville sites to:

  • understand current state billing requirements, processes and systems;
  • design, configure, test and implement future state workflows to capture the information required for billing within the EMR; and
  • co-ordinate the design, development, configuration, testing and implementation of the transfer of billing information from the EMR to local billing systems using interfaces, data extracts or other agreed mechanisms


You will provide leadership, expert advice and oversight of all billing and charge capture workflows and configuration to all EMR application teams.


About You: 

This is a senior position and would suit a candidate with

  • A tertiary degree;
  • A minimum of 5 years of EMR, eHealth or hospital management experience;
  • Experience in the implementation of an EMR, billing or eHealth system;
  • Experience in leading a team.


 The successful applicant will have: 

  • 2+ years successful experience in implementing or providing support for an EMR or healthcare billing application; 
  • Experience and knowledge of billing/charging processes, procedures and workflows within hospitals;
  • Experience in managing complex work environments and conflicting stakeholder interests;
  • Proven leadership capabilities and strong stakeholder management skills with particular emphasis on influencing, negotiating and gaining consensus;
  • Well-developed organisational skills and ability to manage conflicting priorities in order to meet deadlines;
  • Highly developed analytical and innovative problem solving skills;
  • Aptitude to learn quickly and apply knowledge across different contexts;
  • Strong interpersonal skills and excellent oral and written communication skills;
  • Competent in using Microsoft Office products and other project software e.g. Jira or Service Now. 


• A Values based organisation offering great prospects for career diversity and professional advancement, including training and research opportunities, and access to mentorship and leadership programs. 
• Comprehensive Health & Wellbeing Programs including; On-site staff gym, Staff Medical Service, Employee Assistance Program, Peer Support Program - run by our dedicated employees. 
• Salary packaging options, monthly ADOs (That’s an additional day off every month!), onsite car parking, close to public transport.


Find out more about The Royal Melbourne Hospital https://www.thermh.org.au If you have any questions or require more information, connect with us. We look forward to hearing from you.

Melbourne Health is committed to Equal Employment Opportunity, ethical practice, and the principles of Cultural Diversity and social inclusion.

All appointments are made subject to a satisfactory Criminal History Record Check and a Working With Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

We build teams that embrace our values – caring, excellence, integrity, respect, and unity.

Join us to be the first in Care, Research and Learning

Contact Person Deirdre O'Connor
Contact Number 9342 4730
Closing Date 16/11/2018
Position Description
Application Guide click here to view