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Position Details


Reference Number 56583
Position Title RMH COVID-19 Screening Officer
Location The Royal Melbourne Hospital - City Campus, Parkville
Award Admin Officers [10]
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COVID-19 Screening Officer

  • Join the RMH COVID-19 Screening Team and help to keep our community safe from COVID-19
  • Help us to create a welcoming environment at RMH 
  • Be part of a team 

The Royal Melbourne Hospital

 

As one of the largest health services in Victoria, and a team of more than 10,000 strong, we provide a comprehensive range of specialist medical, surgical, and mental health services; as well as rehabilitation, aged care, outpatient and community programs. We are a designated state-wide provider for services including trauma, and we lead centres of excellence for tertiary services in several key specialties including neurosciences, nephrology, oncology, cardiology and virtual health.  

 

Surrounded by a Parkville Precinct of brilliant thinkers, we collaborate to set new benchmarks in health excellence – benchmarks that impact across the globe. While the work we do takes us in inspiring new directions; caring for each other, our patients and consumers is as essential to who we are, as any scientific breakthrough we make. We put people first - leading with kindness and working together, we excel as one Royal Melbourne Hospital.

Your new team

  • We are team working together to create a welcoming environment
  • You will help us adapt and respond to the presence of COVID-19 in the community and keep our patients and staff safe
  • In return, you will be supported to maintain your safety and the safety of others

Your success in this role, will be in your ability to 

  • Welcome all patients, staff, visitors and consumers to the RMH hospital
  • Provide masks and hand hygiene, directions and information 
  • Provide guidance to navigate the Entry Screening processes in a safe and coordinated way, including support with accessing electronic COVID-19 screening surveys
  • Communciate effectively and promote a team repsonse
  • Understand and follow Department of Health and Human Services guidance
  • Screen for hospital entrance and appropriately prioritise and escalate any enquiries/concerns
  • Provide navigation and support for all consumers 

Your Contribution 

  • Over 3 years previous Customer Service experience, with well developed communciation skills 
  • Basic IT skills and an ability to instruct others in its use
  • Flexibiity and reliability
  • Demonstrated team player with an ability to work as a team member in a multidisciplinary team

Our Commitment to you

 

Here at The RMH we strive for excellence with a strong purpose that defines the work we do for our community – Advancing health for everyone, every day. This is the Melbourne Way.   

 

We believe our success comes from our people. We’re committed to the RMH being a great place to work and a great place to receive care. We have made a long-term commitment to strengthen our organisational culture through leadership, education and empowering our staff to Speak Up for themselves and each other.

 

This is a role where your passion and expertise can come together to create a truly defining career opportunity. It is a unique opportunity to help us transform the future of the RMH and ultimately ensure we continue to deliver world class healthcare. 

 

The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications.

 

Interested?

 

For a confidential discussion please connect via the details below.

 

All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

Selection Criteria Essential: Do you have a minimum of 3 years previous Customer Service experience?
Essential: Do you have basic IT skills and an ability to instruct others in its use?
Contact Person Emma Gardiner
Contact Number 9342 7640
Closing Date 13/04/2021
Position Description
Application Guide click here to view