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Position Details
Reference Number 41367
Position Title Admission Clerk
Internal Only This position is open to employees of Melbourne Health only
Location The Royal Melbourne Hospital - City Campus, Parkville
Award Admin Officers [10]
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  • Varied administrative & reception focused role
  • Busy outpatients and admissions area
  • Part Time 48 hours a fortnight

Admissions/Pre-admission Clinic is located on 3 East and is a busy outpatients clinic and admissions area. As an admission clerk you are responsible for the clerical and receptionist duties required to manage the flow of both patients and information through this area.

 

This key support position is responsible for providing professional and caring customer focused service, often as the first point of contact and communication for patients, their families and visitors.

 

This is a fantastic opportunity for a caring, efficient and responsible person to assist and guide the patients through the preadmission and admission process in a busy, high pressured environment.

 

The successful candidate will have:

  • Highly developed customer service and interpersonal skills
  • Concise written and verbal communication skills, including professional telephone manner
  • Relevant clerical experience and administrative skills
  • Computer skills, including accurate keyboard skills
  • Knowledge and proficiency of iPM
  • Knowledge of medical terminology
  • Professional presentation and demeanor
  • Demonstrated team player with an ability to work as a team member in a multidisciplinary environment
  • Demonstrated initiative and ability to prioritise
  • Motivation and commitment to ongoing development
  • Familiarity with clinical patient information systems is desirable

We are a diverse workforce reflecting the community we care for. We are committed to Equal Employment Opportunity, ethical practice, and the principles of cultural diversity and social inclusion. We welcome applicants from a diverse range of backgrounds and experience, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTI.

Contact Person Ellen Duffy / Andy Coventry
Contact Number 93423905
Alternate Contact Person Connie Ciavarella
Alternate Contact Number 93427817
Closing Date 29/07/2018
Position Description
Application Guide click here to view