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Position Details

Reference Number 73629
Position Title Manager Access & Patient Flow
Internal Only This position is open to employees of Melbourne Health only
Location The Royal Melbourne Hospital - City Campus, Parkville
Award Registered Nurses [22]
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Manager Access and Patient Flow

  • An exciting opportunity for an experienced nursing leader
  • Based in the newly established Digital Coordination Centre at City Campus
  • Full time ongoing position with ADOs and salary packaging

Join the Royal Melbourne Hospital Access Team as a leader of the Access and Patient Flow team and the new Digital Coordination Centre. You will be pivotal in facilitating effective patient flow to support Safe Timely Effective Person-Centred care, and will be supported to achieve your career goals.   


Your new role

Reporting to the Director Access and Patient Flow, this position supports the optimal utilisation of beds, bed resources and bed substitution services aiming to provide a first-class patient experience and the achievement of key performance indicators and activity targets.

The Manager Access and Patient Flow provides leadership in the coordination of patient access for emergency and planned admissions to the Royal Melbourne Hospital. This position is directly responsible for the processes and structures responsible for managing daily access and works collaboratively with the Digital Coordination Centre to support safe, timely and efficient patient care.


About you:

  • You are senior Registered Nurse with significant experience in management of demand and access to health service.
  • You are highly motivated and resourceful individual with well-developed interpersonal and organisational skills.
  • You demonstrate strong operational management capability and track record of engaging, motivating and developing employees through effective leadership, communication, consultation, and development.
  • You bring a demonstrated understanding of the emergency access policy framework that exists around access.

Benefit of working with The Royal Melbourne Hospital:

  • This is an exciting opportunity to demonstrate and advance your leadership skills, and contribute to a committed and supportive Access and Patient Flow team.
  • Take advantage of a range of great programs to support your professional career, including training and research opportunities, and access to mentorship and leadership programs.
  • Work alongside highly trained staff providing compassionate and supportive care for all members of the community.
  • Enjoy a 'people first' culture in a values based organisation with employee benefits which offer choice and flexibility to support your wellbeing and lifestyle.

The RMH stands in solidarity with First Nations people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications.

Interested? Apply today!

For a confidential discussion please connect via the details below.

All appointments are made subject to a satisfactory Criminal History Record Check, and where applicable, Working With Children Check (WWCC). All RMH employees are required to provide evidence of an immunisation assessment including evidence of vaccination against COVID-19 (3 doses) and Influenza with a TGA approved vaccine (mandatory for all clinical and or patient facing roles) prior to commencement. This is in accordance with the Victorian Minister of Health’s Mandatory Vaccination Orders for COVID-19 and legislated requirement for influenza vaccination.

Contact Person Sarah Aranha
Contact Number 0402830693
Closing Date 28/11/2023
Position Description
Application Guide click here to view