Carer Consultant

• Part Time ongoing role, working 48 hours per fortnight
• Provide direct support and information to family and carers
• Be part of the Community Team and be involved in their treatment and recovery planning

The North West Area Mental Health Service (NWAMHS) provides a comprehensive range of mental health services to adults aged between 16-65 who reside in the local government areas of Moreland and Hume. We have a key priority, the early engagement and active involvement of families and carers in the treatment of consumers.

As a values-based service, where the needs of consumers and their loved ones are priority, we deliver a range of services through our Broadmeadows Community residential Unit, Broadmeadows 25 bed Inpatient Adult Unit, Integrated Continuing Care Programs, Glencairn Private Consultancy Suites, Psychiatric Assessment and Recovery Centre 10 subacute beds (PARC) and Psychosocial Research Centre.

We welcome people who are committed to delivering high quality care, working as part of a dedicated team and always keeping the consumer’s needs central to all care provided.  We will support you in meeting your professional development requirements and we will go the extra mile to ensure you feel like part of our team from the beginning.

Your new role

• Provide direct support and information to family/carers (telephone and face to face contact)
• Provide information to support family/carers (regarding mental illness, relevant services, policies, dealing with challenging situations etc.), and assist with problem solving
• Inform clinical staff of resources and supports available to family/carers
• Be involved in their treatment and recovery planning as part of the Community Team
• Refer family/carers to education programs, support networks and the Carer Support Fund, as appropriate
• Demonstrate sensitivity to diversity issues (CALD, gender, age, sexuality, etc.)
• Provide systemic advocacy by presenting the perspectives of families/carers in order to improve the quality and responsiveness of our services

About you

• Demonstrated experience as a carer of an adult with a mental illness treated within the mental health system
• A broad understanding of the differing perspectives of the impact of mental illness on family/carers and the consumer
• Demonstrated understanding of peer work, systemic advocacy and educational/training processes
• Ability to engage family/carers
• Well-developed communication and interpersonal skills, including the ability to consult, liaise and work collaboratively with carers, consumers and professional staff
• Demonstrated team work skills
• Skills to organize and run carer support groups

Benefits of working with the Royal Melbourne Hospital/NorthWestern Mental Health:

• We aim to provide a working environment that is safe and without risk to the health, safety and wellbeing of all employees, patients and consumers, and visitors.
• We speak up for patient, consumer, colleague and visitor safety, escalating issues if required.
• We deliver Safe, Timely, Effective, Person-centred Care (STEP) in line with our clinical governance framework.
• We work in accordance with relevant policies, procedures, standards and legislation including those related to clinical or competency requirements, risk management, discrimination, equal opportunity and health safety and wellbeing

The RMH is proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications

Interested?

If you are looking for a challenging role and can demonstrate the above capabilities, connect with us. For a confidential discussion please connect via the details below.

All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment and COVID-19 Vaccination prior to commencement.