• Evaluation and Service Improvement Coordinator (ESIC) 
• Northern Area Mental Health Mental Health Service
• Part time (0.8 EFT) 64 hours per fortnight 
• Parental Leave contact from March 2019 - January 2020
  
• RPN Grade 5 / Allied Health / Psychology equivalent

Life With Us:

Northern Area Mental Health Service believes in the effective delivery of high-quality psychiatric services. We are an established team that is connected, collaborative and enthusiastic to be at the forefront of progressive and remarkable initiatives. New infrastructure across the Northern suburbs is driving fresh developments and revolutionary program delivery that, in turn, is generating opportunities for career advancement and specialist skill growth.

A Job To Be Proud Of:

• Coordinate the development and implementation of a program of quality and performance improvement activities across the NAMHS and monitor its effectiveness
• Actively develop and promote the direction of the Quality Improvement Program and foster a culture of quality within the NAMHS with emphasis on consumer and family-focused services and outcomes.
• Support and facilitate consumers’ use of resilience and strength so that they
• Lead the accreditation process for NAMHS in collaboration with NWMH and Melbourne Health
• Develop and coordinate the use of audit tools to enable service evaluation
• Manage and ensure utilisation of KPI reports at NAMHS Executive Committees (Clinical Risk Management, Evaluation & Service Improvement, Executive (Operational)
• Ensure informal and formal complaints/feedback systems are in place, monitored and reported

 Your Contribution:

• Knowledge and experience in all aspects of psychiatry and mental health service systems
• A communication style that shows respect for consumers and their families/carers, and an ability to manage relationships across the organisation
• Demonstrated skills in interdisciplinary working and the development of effective relationships with consumers, carers and staff
• Demonstrated ability to initiate and manage quality improvement programs within a complex environment
• Experience in mental health/ Health services evaluation, data extraction and analysis
• Demonstrated experience in leadership and strategic thinking
• An understanding of the philosophical foundations, processes and environments that support recovery
•  Knowledge and ability to facilitate consumer and family/carer participation at all levels within the service
  

What We Offer:

• NWMH boasts a sophisticated learning structure and we pride ourselves on supporting continuing professional development.
• We are a values-based organisation. A career with us is a rewarding experience, offering great prospects for career diversity and professional advancement
• Attractive salary and working conditions including annual and CPD leave, salary packaging
• Comprehensive Health & Wellbeing Programs including; staff health service, peer support program and EAP
• Reward & Recognition Programs

Connect With Us:

Get to know us at www.nwmh.org.au or click ‘Apply Now’.

Melbourne Health is committed to Equal Employment Opportunity, ethical practice, and the principles of Cultural Diversity and social inclusion.

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All appointments are made subject to a satisfactory Criminal History Record Check and a Working With Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.