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Position Details

Reference Number 55346
Position Title Administration Assistant
Location NWAMHS - HOPE Program (Pascoe Vale South)
Award Admin Officers NDC [79]
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Administration Assistant

  • Looking for Administration Assistant officer for the new Hospital Outreach Post-Suicidal Engagement (HOPE) program 
  • Permanent Part Time position - 2.5 days per week (0.5EFT) 
  • Based in Pascoe Vale South 

The Royal Melbourne Hospital

As one of the largest health services in Victoria, and a team of more than 10,000 strong, we provide a comprehensive range of specialist medical, surgical, and mental health services; as well as rehabilitation, aged care, outpatient and community programs. We are a designated state-wide provider for services including trauma, and we lead centres of excellence for tertiary services in several key specialties including neurosciences, nephrology, oncology, cardiology and virtual health.  


Surrounded by a Parkville Precinct of brilliant thinkers, we collaborate to set new benchmarks in health excellence – benchmarks that impact across the globe. While the work we do takes us in inspiring new directions; caring for each other, our patients and consumers is as essential to who we are, as any scientific breakthrough we make. We put people first - leading with kindness and working together, we excel as one Royal Melbourne Hospital.


Your new team


NorthWestern Mental Health is one of the largest providers of Mental Health Services in Victoria. Our multi-disciplinary workforce of skilled and dynamic clinicians and consumer/carer advisors, provide a recovery-oriented approach to care.


We are offering you an exciting opportunity to join a new initiative that is being established at NorthWest Area Mental Health Service called the HOPE program The Victorian Government is implementing HOPE programs across the state to provide brief enhanced support and assertive outreach for people leaving an emergency department following treatment for an attempted suicide. The NWAMHS HOPE program will provide a service to people who live in the Moreland and Hume LGAs who have presented to one of three emergency departments at The Northern Hospital, Royal Melbourne Hospital and Sunshine Hospital for up to a 12 week period. 


This is your opportunity to be a part of the development and establishment of a new team, to provide administrative support to a diverse range of staff and to make a difference in the lives of those who are presenting with high levels of distress, suicidal ideation/attempt and complex psycho-social issues.


Your success in this role, will be in your ability to

  • Maintain good interpersonal relationships with clinical staff, visitors other network staff and external partners
  • Collate and update area based resources and information
  • Compile reports
  • Order stationary and office related items to ensure maintenance of appropriate stock levels
  • Ensure IT systems are operational and meet requirements, and that any malfunctions are promptly addressed

Your Contribution

  • Proven ability to provide administration duties to a high standard
  • High level of conceptual and analytical ability in the resolution of issues and day-to-day problems
  • Experience within a Hospital and/or Medical setting and customer relations or reception experience
  • Demonstrated organisational and management skills
  • Well-developed communication and inter-personal skills

Our Commitment to you

Here at The RMH we strive for excellence with a strong purpose that defines the work we do for our community – Advancing health for everyone, every day. This is the Melbourne Way.   


We believe our success comes from our people. We’re committed to the RMH being a great place to work and a great place to receive care. We have made a long-term commitment to strengthen our organisational culture through leadership, education and empowering our staff to Speak Up for themselves and each other.


This is a role where your passion and expertise can come together to create a truly defining career opportunity. It is a unique opportunity to help us transform the future of the RMH and ultimately ensure we continue to deliver world class healthcare. 


The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications. 




For a confidential discussion please connect via the details below.


All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

Selection Criteria Desirable: Have you worked in an administrative role in a health setting ?
Desirable: Do you have advanced skills in microsoft office, excel and access ?
Desirable: Do you have any qualifications in administrative support ?
Contact Person Christine Hodge
Contact Number 83718250
Closing Date 27/01/2021
Position Description
Application Guide click here to view