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Position Details

Reference Number 73705
Position Title ICU Ward Clerk
Internal Only This position is open to employees of Melbourne Health only
Location The Royal Melbourne Hospital - City Campus, Parkville
Award Admin Officers [10]
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Ward Clerk – Intensive Care Unit

  • Full Time or Part Time applications welcome – hours to suit your lifestyle and work life balance
  • Join our values-driven Intensive Care team at the Royal Melbourne Hospital – City Campus
  • Great employee benefits including generous leave entitlements

The Royal Melbourne Hospital (RMH) ICU has 42 physical bed spaces and currently admits over 2000 patients every year. We provide services to the Victorian Comprehensive Cancer Centre partners, the Peter MacCallum Hospital and the Women’s hospital across the Parkville precinct.


We are looking for Ward Clerks to join our friendly and supportive team to provide clerical support to the ICU, as well as a professional and caring customer focused service for patients and visitors. Working within a multidisciplinary team and in liaison with a range of specialty services, you will assist with the coordination of patient admissions and discharges. In this role you will work a rotating roster including day shifts, evenings, weekends and public holidays.


Your new role:

  • Be a supportive first point of contact for patients and visitors to the ICU by delivering a professional and caring customer service.
  • Ensure current patient details are accurate.
  • Undertake clerical tasks including managing patient next of kin / restricted visiting lists, answering and responding to telephone and reception enquiries, and managing electronic records relating to patient admission, transfers and discharges.
  • Liaise with various stakeholders regarding patient movement through the unit.

About you:

  • You are a great communicator with well-developed customer service and interpersonal skills.
  • You work well within a team with demonstrated initiative and ability to prioritise tasks.
  • You have relevant clerical experience and administrative skills.
  • You are flexible and able to work in a busy and changing environment.

Benefits of working with The Royal Melbourne Hospital:

  • Join a values based organisation offering great prospects for career diversity and professional advancement, including training and research opportunities, and access to mentorship and leadership programs.
  • Career progression opportunities to suit your professional development goals.
  • Enjoy excellent work-life balance working in a supportive and collaborative team.
  • Up to $12,000 tax free earnings through Salary Packaging.
  • Generous annual leave plus monthly paid day off for full time staff.

The RMH stands in solidarity with First Nations people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.

Interested? Apply today!

For a confidential discussion, connect with us via the details below. We would love to hear from you!


All appointments are made subject to a satisfactory Criminal History Record Check, and where applicable, Working With Children Check (WWCC). All RMH employees are required to provide evidence of an immunisation assessment including evidence of vaccination against COVID-19 (3 doses) and Influenza with a TGA approved vaccine (mandatory for all clinical and or patient facing roles) prior to commencement. This is in accordance with the Victorian Minister of Health’s Mandatory Vaccination Orders for COVID-19 and legislated requirement for influenza vaccination.

Contact Person Joanne Forrest
Contact Number 93429100
Closing Date 28/11/2023
Position Description
Application Guide click here to view